Ts-Services SARL — www.ts-immo.ch
Version dated March 06, 2026
This English translation is provided for information purposes only. The French version shall prevail in all circumstances. These GTC apply exclusively to professional (B2B) clients. In the event of conflict between GTC and STC, the STC prevail. In the event of conflict between the accepted quotation and the GTC, the quotation prevails.
Ts-Services, SARL, share capital EUR 500, RCS Thonon-les-Bains no. 893960773, registered office: 10 rue de Duclus, 74300 Cluses, France. EU VAT: FR44893960773. Ts-Services is not registered for Swiss VAT; no Swiss VAT is charged.
Contact: contact@ts-services.com | Support: support@ts-immo.org | GDPR: rgpd@ts-immo.org.
These GTC apply to all Orders via ts-immo.ch, to the exclusion of any other document, and exclusively to professionals. Quotation terms prevail over GTC in case of conflict.
Contract formed on quotation signature or deposit payment (first to occur). Amendments require prior written agreement. Deadlines are indicative and run from receipt of all required elements.
The Client undertakes to: actively cooperate and provide timely inputs; freeze specifications before commencement; provide elements in usable formats with full IP rights; pay on time; back up data before any intervention; comply with applicable law (French and Swiss); refrain from reverse engineering any provided software.
Best-efforts obligation to perform Services professionally. Deliverables warranted free of third-party rights. Client kept regularly informed of progress.
Prices as per accepted quotation, in EUR or CHF as specified. Exclusive of French VAT. No Swiss VAT applicable. Prices may be revised on 30 days' notice without effect on current Orders.
Deposit as specified in quotation conditions commencement of Services. Balance due within 30 days of invoice. Payment by bank transfer (SEPA or SWIFT) or bank card. No early payment discount.
Late payment penalties accrue automatically at three times the French statutory interest rate. Fixed recovery fee: EUR 40. Service Provider may suspend all current Orders until full payment received.
Pre-existing elements remain the Service Provider's exclusive property. Works created specifically for the Client belong to the Service Provider until full payment; upon payment, all IP rights are assigned exclusively to the Client worldwide for the full legal term of protection.
Services warranted substantially conformant with Order specifications. All other warranties excluded to the extent permitted by law.
Liability limited to direct, foreseeable damages. Indirect damages excluded. Total liability capped at amounts received for the relevant Order in the 12 months preceding the damage. Claims must be notified in writing within 8 working days of discovery.
No liability for force majeure events (Art. 1218 French Civil Code). Notice within 5 working days. Either party may terminate after 60 days without compensation.
Confidential Information kept strictly confidential for 5 years after contract end. Standard exceptions apply (public domain, prior knowledge, legal disclosure).
Client is data controller; Service Provider is data processor under Art. 28 GDPR and Swiss FADP. Service Provider processes data on documented instructions only, ensures security, avoids transfers outside EEA/Switzerland without appropriate safeguards, and deletes or returns data at contract end. DPA available on request: rgpd@ts-immo.org.
Service Provider may subcontract and remains solely responsible for performance including sub-processor GDPR/FADP compliance.
Contract governed by French law. Vienna Convention excluded. Disputes submitted to the Commercial Court of Thonon-les-Bains after 30-day amicable resolution attempt. Swiss clients benefit from mandatory Swiss law protections under the Code of Obligations (CO) and may access Swiss cantonal courts for matters governed exclusively by mandatory Swiss law.
These STC supplement the GTC for the "Real Estate Gateway" Service on ts-immo.ch. STC prevail over GTC in case of conflict.
Paid subscription via ts-immo.ch, by bank card only, as a user licence. Licence linked to one domain name (including subdomains). Maximum synchronised listings per subscribed plan; weekly volume checks performed. Overage: 15-day notice to reduce volume or upgrade (with pro-rata credit). After 15 days with persistent overage: synchronisation suspended, no refund for current period.
Monthly or annual, automatically renewed. Cancellation by email to support@ts-immo.org at least 15 days before renewal.
SaaS application hosted by Infomaniak (Geneva, Switzerland), compliant with FADP and GDPR. Secure REST API. No formal SLA unless separately agreed.
Data ownership rests exclusively with the Client. Service Provider not liable for content, display errors or CRM failures. Synchronisation errors attributable to the Service corrected within 4 working days. Data normalised into Ts-Immo model; custom field requests accepted via Support. No third-party sharing except on Client instruction or legal obligation.
Data retained 30 days post-termination then permanently deleted. Structured export available on request before deletion.
Modules remain exclusive property of Service Provider. Client must not modify, distribute or transfer them, and must uninstall within 1 month of termination.
Email support at support@ts-immo.org only. Scope: data synchronisation (CRM ↔ Ts-Immo ↔ WordPress). Excludes: graphical display, theme, SEO. First response within 4 working days (best efforts).
Immediate termination without compensation for: non-payment after 8-day formal notice; fraudulent use; material breach of STC/GTC. No refund on termination for Client fault.
Last updated: March 06, 2026 — Ts-Services SARL
RCS Thonon-les-Bains 893960773 | VAT FR44893960773 | support@ts-immo.org